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My practice is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact myself John Atkins on 01392 411006 or at, or by mail to my office. You can also use my online Enquiry Form here.

I have a procedure in place which details how I handle complaints which is available here on request.

If you are not satisfied with my handling of your complaint you can ask the Legal Ombudsman at PO Box 15870, Birmingham, B30 9EB, to consider the complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from me about your complaint.